{"id":463,"date":"2026-03-03T01:39:27","date_gmt":"2026-03-03T00:39:27","guid":{"rendered":"https:\/\/bertapermuy.com\/terms-and-conditions\/"},"modified":"2026-03-11T16:22:26","modified_gmt":"2026-03-11T15:22:26","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/bertapermuy.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<p>The therapeutic process requires commitment, continuity, and respect for the professional boundaries. Before starting the intervention, a therapeutic contract will be signed specifying the working conditions, confidentiality, and operational guidelines.<\/p>\n<p>This section highlights the main terms and conditions applicable to my therapeutic sessions:<\/p>\n<h2>THERAPEUTIC CONTRACT<\/h2>\n<ul>\n<li>The therapeutic contract will be signed before the first session.<\/li>\n<li>It includes the professional framework, commitment, confidentiality, and operational guidelines.<\/li>\n<\/ul>\n<h2>INTERVENTION WITH MINORS<\/h2>\n<ul>\n<li>Informed consent required (<strong><a href=\"https:\/\/bertapermuy.com\/wp-content\/uploads\/2026\/03\/Consentimiento_Bilingue_Clinico_RGPD_Berta_Permuy.pdf\" target=\"_blank\" rel=\"noopener\">Download now<\/a><\/strong>)<\/li>\n<li>The working framework with parents will be specified.<\/li>\n<\/ul>\n<h2>FINANCIAL CONDITIONS<\/h2>\n<h3>Early payment discount clause<\/h3>\n<p>A 10% discount will be applied when the patient pays for a full session bundle in advance.<br \/>\nPrepayment involves:<\/p>\n<ul>\n<li>Priority booking.<\/li>\n<li>Stable therapeutic commitment.<\/li>\n<li>Non-refundable once the session bundle has started (except for duly justified and professionally assessed reasons).<\/li>\n<li>Payment methods: Bizum, PayPal, or bank transfer (indicating full name and purpose).<\/li>\n<\/ul>\n<h3>First session booking clause<\/h3>\n<ul>\n<li>To confirm and book the first session, full payment must be made in advance.<\/li>\n<li>The appointment will be confirmed once proof of payment has been received.<\/li>\n<li>If you fail to attend without at least 24 hours&#8217; notice, the fee will not be refunded. This policy ensures therapeutic commitment and proper scheduling management.<\/li>\n<li>Payment methods: Bizum, PayPal, or bank transfer (indicating full name and purpose).<\/li>\n<\/ul>\n<h2>CANCELLATION POLICY<\/h2>\n<ul>\n<li>Cancellations must be made at least 24 hours in advance.<\/li>\n<li>Otherwise, the session will be billed regardless.<\/li>\n<li>The session involves reserved time and previous clinical preparation.<\/li>\n<\/ul>\n<h2>REFUNDS AND TERMINATION OF THE PROCESS<\/h2>\n<ul>\n<li>No refunds will be accepted.<\/li>\n<li>In exceptional situations, an agreement between both parties may be considered.<\/li>\n<li>It is recommended to conduct a closing session to properly conclude the therapeutic process.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The therapeutic process requires commitment, continuity, and respect for the professional boundaries. Before starting the intervention, a therapeutic contract will be signed specifying the working conditions, confidentiality, and operational guidelines. This section highlights the main terms and conditions applicable to my therapeutic sessions: THERAPEUTIC CONTRACT The therapeutic contract will be signed before the first session. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-463","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and conditions | Psicologa Berta Permuy<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions | Psicologa Berta Permuy\" \/>\n<meta property=\"og:description\" content=\"The therapeutic process requires commitment, continuity, and respect for the professional boundaries. Before starting the intervention, a therapeutic contract will be signed specifying the working conditions, confidentiality, and operational guidelines. This section highlights the main terms and conditions applicable to my therapeutic sessions: THERAPEUTIC CONTRACT The therapeutic contract will be signed before the first session. 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